I have not posted for quite sometime due to my heavy workload. My job is a disaster & I am seriously into looking for another job. Reporting, SOP, KPI, Service Quality to name a few was the things I had been doing all the time. I feel that I gained valuable knowledge working on my own with minimum guidance, although some theoretical background knowledge (what I learned back in Univ) didn’t help me much. But the atmosphere is depressing. The people around me are sick & dumb. The system matches the brains of nattan’s in terms of the productivity & quality. Many times I have missed my breaks and eaten into my lunch time. But I get it done. That however is very seldom recognized nor appreciated by management.
Ever encountered someone who frustrates you so much that you feel like you want to pull your hair, jump around the room and just scream out loud? You're not alone. It seems like we never have enough time to do what we want, or need to get done. It seems like we are always getting sidetracked with something else coming up, and the to-do list at the end of the day is as long as it was at the start of the day. It isn't that we can't get anything done; it just seems as if the to-do list keeps growing during the day. As one thing gets done, a new task seems to pop up.
Over the years, I've encountered my fair share of difficult people. People who don't turn their work in as promised, people who don't show up for meetings, people who stick vehemently to their views and refuse to collaborate, people who push back on work that they're responsible for - and more.
Having said that, years ago, I used to get bothered and worked up over such situations. I'd think,
- "Why are these people being so difficult?"
- "These people are so irresponsible!"
- "Just my luck to work with them!"
- "I don't ever want to work with these people again!"
After a while, I learned that these people are everywhere. No matter where you go, you can never hide from them. Sure, it might be possible to avoid the 1st one or two difficult people, but how about the 3rd, 5th, 10th person you encounter? Hiding isn't a permanent solution. What's more, in the context of work, it's usually difficult to avoid or hide from someone, unless you quit from a job totally. Well - I don't know about you, but it doesn't seem feasible to quit every time someone has an opposing view or is being difficult.
So rather than turn to some drastic decisions each time, I have tried to equip myself with the skills to deal with them including planning my day (time management), think realistic, take deep breaths & whatever not in which end of the day, nothing seems to work out!!
Here's Nithz 9 tips which I've found to work in dealing with such people:
1.Never be calm?
Losing my temper and flaring out at the other person typically is the best way to get him/her to collaborate with myself in which I will start getting their attention.
2.Understand the person's intentions?
I'd like to believe that everyone is difficult for the sake of being difficult.
3.Let the person know where you are coming from.
One thing that has worked for me is to let the person know my intentions behind what I am doing.
4.Building a rapport?
Never in my life I want to build a so called ‘rapport’ with this borned to be dumb species.
5.Treat the person with respect?
Even if I treat them with respect or not, the outcome will still be the same. So, I rather treat them not fairly. As the golden rule says, "Do unto others as you would have them do unto you." Nahhhhhhh..
I have already tried everything above and the person is still not being receptive, the best way might be to just ignore. After all, i have already done all that I can within my means.
Try out these 9 tips for the difficult people you face at your workplace and see how they work out for you :)
Something that I would like to share with you on how I used to be & how I am now..
1) PAST : She's an aggressive go-getter.
PRESENT: She's a ball-busting b_tch.
2) PAST : Perhaps I can work late.
PRESENT : And when the f___ do you expect me to do this?
3) PAST : I'm certain that isn't feasible.
PRESENT: No f______ way.
4) PAST : Perhaps you should check with...
PRESENT : Tell someone who gives a sh__.
5) PAST : I wasn't involved in the project.
PRESENT : It's not my f______ problem.
6) PAST : I'm not sure this can be implemented.
PRESENT : This sh__ won't work.
7) PAST : I'll try to schedule that.
PRESENT: Why the f____ didn't you tell me sooner?
8) PAST : Excuse me, sir?
PRESENT : Eat sh__ and die.
9) PAST : So you weren't happy with it?
PRESENT: Kiss my a__.
10) PAST : I love a challenge.
PRESENT : This job s_cks.
11) PAST : You want me to take care of that?
PRESENT : Who the h_ck died and made you boss?
My humble advice for under graduates:-
For those who are dreaming to be on of the successful bankers in the future, kindly think twice. Life will then be a battle for you. Thank you for reading.